Blackboard Learn Technical Information

Important Technical Information for Students Enrolled in Online Courses


NOTE: Students are expected to participate in the online discussions through Blackboard Learn from the FIRST DAY.  Online courses through Blackboard Learn do not lend themselves well to extended absences of one week or more.  Online course instructors expect students to participate in the online discussions consistently EVERY WEEK according to the course outline/schedule.  Instructors assign marks for online participation. If the student misses too much of the online discussion, the instructor may ask the student to withdraw from the course.

Some instructors  500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

You will not have access to your course until approximately two days before the course start date (please note, Blackboard may take up to 24 hours to process new registrations).  At that time, please login to Blackboard and click the hyperlinked code of the appropriate course(s). If you still do not have access please e-mail to be added to your course.  

To log into Blackboard, use your WebAdvisor username and password.



Internet Connection: Students must have regular and unrestricted access to a reliable high-speed Internet connection (DSL, cable, wire/wireless campus network).  

System: ​Please go to the Compatibility Check page to check if your system's OS, browser and Java plug-in are compatible with Blackboard.

If you wish to use a mobile device to access your course, you will need the Blackboard app for your device:

For the log in procedures please click on the link to Blackboard Online Users' Guide​.

Click here for Blackboard Learn video tutorials.